1) Terms & Conditions – Conference Agreement & Booking
1) Terms & Conditions
Worldwide Terms & Conditions
Conferences Healthcare PPM Toolbox (USA) and Pharma PPM Toolbox (EU) are organised by EBCG company (https://www.ebcg.com). Please read the information listed below as each booking is subject to EBCG standard terms and conditions.
Upon completion and return of the registration form, full payment is required no later than 5 business days from the date of the invoice. Payment of all proforma invoices and tax invoices will be subject to a 29 Euro plus VAT if applicable (for EU) or 49 USD (for USA and GCC) per delegate processing fee. Payment must be received prior to the conference date. We reserve the right to refuse admission to the conference if payment has not been received.
Registration fees include program materials, food, and refreshments.
The client recognizes that EBCG organizes high-quality events, with strictly limited numbers of attendees and incurs expenses as a result. EBCG relies on all it’s clients to honor EBCG agreements and make the required payment in order to guarantee the conference’s success.
EBCG Cancellation, Postponement and Substitution Policy
You may substitute delegates at any time by providing reasonable advance notice to EBCG. For any cancellations received in writing not less than thirty (30) days prior to the conference, you will receive a 50% credit to be used at another EBCG conference which must occur within one year from the date of issuance of such credit. An administration fee of 10% of the contract fee will be retained by EBCG for all permitted cancellations. No credit will be issued for any cancellations occurring within twenty-nine (29) days (inclusive) of the conference.
In the event that EBCG cancels an event for any reason, you will receive a credit for 100% of the contract fee paid. You may use this credit for another EBCG event to be mutually agreed with EBCG, which must occur within one year from the date of cancellation.
The free pass will grant access to a future event of choice up to the value of the paid admission fee and is valid up to 12 months from the cancellation date. The pass is for one delegate place only and will not include promotional offers at the time of registration. Non-attendance or non-payment does not make this contract void.
In the event that EBCG postpones an event for any reason and the delegate is unable or unwilling to attend in on the rescheduled date, you will receive a credit for 100% of the contract fee paid. You may use this credit for another EBCG event to be mutually agreed with EBCG, which must occur within one year from the date of postponement.
Except as specified above, no credits will be issued for cancellations. There are no refunds given under any circumstances.
EBCG is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. EBCG shall assume no liability whatsoever in the event this conference is canceled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to war, fire, labor strike, extreme weather or other emergencies.
Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, EBCG reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible.
Intellectual Property & Copyright
All EBCG materials in relation to EBCG events are exclusively reserved and any unauthorized duplication, publication or distribution is strictly prohibited. EBCG shall not be liable for any loss or damage suffered by the client or by any third party arising from the use or reproduction of any connected materials. It is also agreed that EBCG has no responsibility to ensure that the necessary permissions have been obtained by the client in relation to the use of names, people, trademarks, or any other copyrighted materials. EBCG reserves the right to use the aforementioned materials for marketing and/or commercial purposes; This contract supersedes any previous agreement, between the parties relating to the All EBCG Materials.
Whilst all reasonable care and effort have been made, EBCG reserves the right to alter the program content without notice. If for any reason EBCG decides to cancel, postpone or merge this conference with another conference, EBCG is not responsible for covering hotel, airfare, or other expenses incurred by clients. The conference fee can be credited to a future conference.
EBCG agreements shall be governed in accordance with the law of the Slovak Republic and the parties submit to the exclusive jurisdiction of the Slovak Courts. However, only EBCG is entitled to waive this right and submit to the jurisdiction of the courts in which the client’s office is located
EBCG is thankful for client feedback at our events. EBCG may use clients’ company logo, quotes & testimonials in future marketing literature.
All prices quoted by EBCG are excluding VAT (if applicable) with regards to advertising of the price for any taxable items or services and the VAT rate is specified by the relevant national tax authority at this point in time.
EBCG reserves the right to review and decline any registration at its own discretion.
All ‘Early Bird’ Discounts require payment at the time of registration and before the cut-off date in order to receive any discount. Any discounts offered whether by EBCG (including team discounts) must also require payment at the time of registration. All discount offers cannot be combined with any other offer.
When you visit our site, a cookie (a very small text file) is placed on your machine (if it is accepted), this is to provide you with a personalized experience and to assist in the collection of the site visitation statistics. You may refuse the cookie if you wish. To do so, you will need to check your browser settings.
EBCG collects certain information about your computer hardware and software, this includes (however is not limited to):
- Your IP address
- Browser type
- Operating system
- Access times
- Referring website addresses
This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of EBCG’s websites. Cookies are also used in connection with the membership of our site. If you choose to not have your browser accept cookies, you will be able to view the majority of our site, however, you will not be able to register as a site member.
For group discounts to apply all delegates must register on the same day.
Information we collect
EBCG is thankful for client testimonial and feedback at our events. EBCG may use clients’ company logo, quotes & testimonials in future marketing literature.
Free Pass Policy
In the case that a free pass is issued, and failure to attend, delegates agree to a No Show penalty valued at the standard price of the ticket for the selected event.
All free passes issued are binding to an individual and are non-transferable.
EBCG is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need the information to provide services that you request. This document is designed to give a clear explanation of EBCG ‘s data processing practices. Please see below for further information.
If you have any questions or concerns relating to EBCG ‘s site or would like to find out more about how we collect, store or use your personal data, please contact our Data Protection Officer.
Data Protection Officer’s Data are as follows:
Bratislava Office, Slovakia
Tel. +421 2 3220 2200
European Business Conference Group (EBCG) is dedicated to creating innovative action-based learning & networking experiences for curious and persistent people in IT Security, Life Science, and Finance. EBCG has offices in Bratislava (Slovakia) and Kathmandu (Nepal). Find out more here: Company Profile
The company responsible for the processing of personal data is EBC-Slovakia s.r.o., with its seat at Gagarinova 7/C, 821 05 Bratislava, Slovakia, registered with the Commercial register of the District Court Bratislava I, section: Sro, File No.: 67976/B.
The information we collect and purposes of the collection
The personal information collected for handling registrations or inquiries is processed on the base of the consent which you grant us during the process of registration and payment. We would also like to keep you informed about new events, products or offers and to provide the best possible service to you. In such a case, the legal basis of the processing is our legitimate interests which are the promotion of our brand and event sponsors/exhibitors. Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights.
The provision of this information is voluntary. However, if you do not provide the information requested, we may be unable to process your registration or inquiry. All information provided by you will be held in the strictest confidence.
We will only collect the personal information that is necessary for the purposes mentioned above. It includes the following (however is not limited to):
Full Name & Job Title
Company Name & Address
Phone & Fax Number
Interest Areas & Preferences
EBCG is the sole owner of the information collected on this site.
When you visit our site, a cookie (a very small text file) is placed on your device. If you accept it, it is used to provide you with a personalized experience and to assist in the collection of the site visitation statistics. You may refuse the cookie if you wish. To do so, you will need to check your browser settings.
EBCG collects certain information about your computer hardware and software, this includes
(however, is not limited to):
- IP Address
- Browser Type
- Operating System
- Access Times
- Referring Website Addresses
This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of EBCG’s websites. Cookies are also used in connection with the membership of our site. If you choose to not have your browser accept cookies, you will be able to view the majority of our site, however, you will not be able to register as a site member.
Surveys & Promotions
From time to time EBCG may run surveys and promotions and may request information from users as part of these. Participation in these is entirely voluntary.
EBCG takes precautions to protect your information. When users submit sensitive information over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Access to all of our users’ information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The servers that we store personally identifiable information on are kept in a secure environment.
Rights regarding personal data
Right to Access
You have the right to access personal information that EBCG holds about you. This can be done by e-mailing email@example.com or firstname.lastname@example.org.
Right to Rectification
EBCG will make every attempt to keep your personal data accurate, complete and up to date. If your personal information is incorrect, changes or if you no longer wish to receive information from EBCG, we will endeavor to correct, update or remove your information as swiftly as possible. This can be done by e-mailing email@example.com or firstname.lastname@example.org.
Special Notice for our Australian Customers
Please direct any queries you may have in relation to the use of information about you to EBCG’s Database Integrity Maintenance Department:
Telephone: +421 2 3220 2200
Mail: BCB Tower, Gagarinova 7/C, 821 05 Bratislava, Slovakia
Right to be Forgotten (Right to Erasure)
You have the right under certain circumstances to have your personal information erased. Your information can only be erased if your data is no longer necessary for the purpose for which it was collected, and we have no other legal ground for processing the data.
Right to Restrict Processing
You have the right to restrict the processing of your personal information, but only where:
- its accuracy is contested, to allow us to verify its accuracy; o
- the processing is unlawful, but you do not want it erased; or
- it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims; or
- you have exercised the right to object, and verification of overriding grounds is pending.
Right to Data Portability
You have the right to data portability, which requires us to provide personal information to you or another controller in a commonly used, machine-readable format, but only where the processing of that information is based on (i) consent; or (ii) the performance of a contract to which you are a party.
Right to Object to Processing
You have the right to object the processing of your personal information at any time, but only where that processing has our legitimate interests as its legal basis. If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.
Right to Decline Automated Decision Making
You have the right to not be subject to decisions based solely on automated decision making, which produce legal or significant effects for you, except where these are (i) necessary for a contract to which you are a party; (ii) authorized by law; (iii) based on your explicit consent.
Even where such decisions are permitted, you can contest the decision and require EBCG to exercise human intervention.
We currently do not use automated decision making (including automated decision making using profiling) when processing your personal information. If we ever use an automated decision-making solution, you have a right to request that a decision based on your personal information cannot be solely decided via an automated process.
If you no longer wish to receive newsletters or promotional materials, you may opt-out of receiving these communications. You can do it by following the unsubscribe link placed in the footer of the promotional email or, if by post, by returning the letter to us with “unsubscribe” marked upon it. Or you can simply contact email@example.com and ask to be unsubscribed.
Notifications of Changes
EBCG reserves the right to amend the privacy notice. In such a case, the ‘last updated’ date will be amended accordingly and you will be informed via statement prominently displayed on the website.
EBCG respects your right to privacy. We ensure all data is managed lawfully, fairly and transparently. We use third parties to also acquire data, who hold those parties to the same high standard. You have a right to be forgotten and can email us at firstname.lastname@example.org to request your personal data or any information related to privacy.
Data Storage and Retention
The personal data we hold is stored on EBCG servers and on the servers of cloud-based database management services located in Germany. EBCG retains data for the duration of the customer’s or member’s business relationship with the EBCG and as required by applicable legislation. For more information on where and how long your personal data is stored, and for more information on your rights of erasure, please contact the EBCG’s data protection officer at email@example.com.
EU Anti-Spam Legislation
EBCG has taken all reasonable steps to comply with the EU’s Anti-Spam Legislation. We only email contacts with whom we have had a business relationship within the last 4 years, individuals who may have enquired about an event in the last 6 months or who have opted in to receive our divisional marketing communications. Should you receive an unsolicited email from EBCG please email firstname.lastname@example.org and we will remove your details within 48 hours.
The internet is a global environment. The data that we collect from you may be transferred to and stored at, international destinations, including destinations outside the European Economic Area (“EEA”). It may also be processed by international staff or data processors outside this area, who maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services
EBCG will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice.
If you do not consent to this transfer, storing or processing of your personal information please email email@example.com indicating your wishes.
Additional Information – definition of basic marketing tools related to Information we collect
Our primary goal in collecting personal information from you is to provide you with a smooth, efficient, and personalized experience while using our services. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier and quicker. Also, please find below the basic explanation of the commonly used marketing online tools:
We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit www.aboutcookies.org for detailed guidance.
The following tables describe the cookies we use on this site and what we use them for. Currently, we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete EBCG cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari, etc.)
We use a session cookie to remember your log-in for you and what you’ve put in the shopping basket. These we deem strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.
More information on session cookies and what they are used for at www.allaboutcookies.org/About/Cookies/session-cookies-used-for.html
Persistent Cookies for Site Analytics
Google AdSense – this cookie is used by Google to report to us how the adverts shown on our sites are performing. User data is all anonymous. You can find out more generally about Google and its policies and principles as regards advertising at www.google.com/policies/privacy/ads/
This is very similar to the cookie above (both are owned/controlled by Google) but is specific to the display advertising on our site. User data is anonymous As above, you can find out more generally about Google and its policies and principles as regards advertising at www.google.com/policies/privacy/ads/
We use this to understand how the site is being used in order to improve the user experience. User data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html
On many of the pages of the site, you will see ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons for Twitter, Google +1, Facebook ‘Like’, and LinkedIn ‘Share’. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of EBCG. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on EBCG’s site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases, these sites will be registering the fact that you are visiting EBCG, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt-out or delete such information.
External Web services
We use a number of external web services on the EBCG site, mostly to display content within our web pages. For example, to display images we often use Flickr; to display slideshows we sometimes use SlideShare; to show videos we use Vimeo and YouTube. This is not an exhaustive or complete list of the services we use or might use in the future when embedding content, but these are the most common. As with the social buttons, we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads, etc.
Some emails that we send you have no tracking in at all e.g. service emails. Other emails we send we put in tracking so that we can tell how much traffic those emails send to our site but we do not know who has clicked so the data is anonymous e.g. our daily newsletter.
Comments & Questions
In order to leave a comment, you have to be logged in as a member or by using a chat window.
CODE OF CONDUCT
To report an issue or Code of Conduct violation please contact firstname.lastname@example.org or email@example.com
In any emergency situation please call the authorities immediately via the house phones or directly.
We believe our community should be truly open for everyone. As such, we are committed to providing a friendly, safe and welcoming environment for all, regardless of gender, sexual orientation, disability, ethnicity, or religion.
This code of conduct outlines our expectations for participant behavior, as well as the consequences for unacceptable behavior.
We invite all sponsors, speakers, attendees, media, exhibitors and other participants to help us realize a safe and positive conference experience for everyone.
All determinations of appropriate or inappropriate behavior are in EBCG’s sole discretion and the decision(s) of the EBCG representatives on-site will be final.
In any emergency situation please call the authorities immediately via the house phones or directly.
Expected behavior includes, but is not limited to:
- Be considerate, respectful, and collaborative.
- Refrain from demeaning, discriminatory or harassing behavior, materials and speech.
- Be mindful of your surroundings and of your fellow participants. Alert conference organizers if you notice a dangerous situation or someone in distress.
Unacceptable behavior & materials include, but are not limited to:
- Intimidating, harassing, abusive, discriminatory, derogatory, or demeaning materials or conduct by any attendees of the event and related event activities. Many event venues are shared with members of the public; please be respectful to all patrons of these locations.
- Harassment includes offensive comments (verbal, written, or otherwise) related to gender, sexual orientation, race, religion, disability; inappropriate use of nudity and/or sexual images in public spaces (including presentation slides); deliberate intimidation, stalking or following; harassing materials, photography or recording; sustained disruption of talks or other events (whether verbal or otherwise); inappropriate physical contact, and unwelcome sexual attention.
- Wearing clothing that is not suitable for a professional work environment, that is provocative, or otherwise potentially offensive.
- Physical, written, verbal or other abuse, intimidation, threats, annoyance, harassment, stalking, pushing, shoving or use of any physical force whatsoever against any person, which in any way creates a disturbance that is disruptive or dangerous, or creates apprehension in a person, as determined by EBCG and its show management, in their sole discretion.
- Possession of any item that can be used as a weapon, which may cause danger to others if used in a certain manner.
- Any boisterous, lewd or offensive behavior or language, including but not limited to using sexually explicit or offensive language, materials or conduct, or any language, behavior or content that contains profanity, obscene gestures, or racial, religious or ethnic slurs.
- Possessing any open can, bottle or other receptacle containing any alcoholic beverages, except in areas specifically designated for the consumption of alcohol. Please drink responsibly.
- Possessing any illegal substance, including but not limited to narcotics, marijuana, or other illegal drugs. EBCG does not tolerate the use or abuse of illegal substances anywhere in the Venue.
- Smoking – other than in designated areas.
- Assembling for the purpose of, or resulting in, disturbing the peace, or committing any unlawful act or engaging in any offensive behavior.
- Failure to obey any rules or regulations of the Venue.
Consequences of unacceptable behavior
Unacceptable behavior will not be tolerated whether by other attendees, media, speakers, volunteers, organizers, venue staff, sponsors, or exhibitors.
Anyone asked to stop unacceptable behavior is expected to comply immediately.
If a participant engages in unacceptable behavior, the conference organizers may take any action they deem appropriate, including expulsion from the conference without warning or refund and contacting the authorities as necessary.
What to do if you witness or are subjected to unacceptable behavior
In any emergency situation please call the authorities immediately via the house/mobile phones or directly.
If you are subjected to unacceptable behavior, notice that someone else is being subjected to unacceptable behavior, or have any other concerns, please notify a conference organizer as soon as possible. All reports will remain completely confidential.
Event Staff will be available to help participants contact venue security or local law enforcement, to provide escorts, or to otherwise assist those experiencing unacceptable behavior to feel safe for the duration of the conference. You can report unacceptable behavior to any member of staff. Staff can be found in the Show Office onsite or you may email one of the contacts below.
We expect all conference participants (staff, sponsors, volunteers, speakers, attendees, and other guests) to abide by this code of conduct at all conference venues and conference-related social events.
The above policies may be revised at any time by EBC-Slovakia s.r.o. and are non-negotiable. This Code of Conduct is without prejudice to EBC-Slovakia s.r.o.’s rights, all of which it expressly reserves.
Your Healthcare PPM & Pharma PPM Toolobox Confernce team.